The possibility of order cancellation depends on the stage of its processing. Please contact our customer service department and we will try to help you.

Yes, it is possible to return or exchange a bouquet, depending on the florist's return policy. Many florists have a satisfaction guarantee or return policy in place that allows customers to return or exchange bouquets within a certain timeframe if they are dissatisfied with the purchase or if there are any issues with the flowers. It's recommended to check the specific return policy of the florist from whom the bouquet was purchased to understand the terms and conditions regarding returns and exchanges.

If the flowers arrived in poor condition, you should contact the florist or the company from which you purchased them as soon as possible to report the issue. Provide them with details about the condition of the flowers, including any visible damage or wilted petals. They may offer to replace the bouquet, provide a refund, or offer another resolution depending on their policies and the extent of the damage. It's important to act quickly and provide any necessary documentation, such as photos of the flowers, to support your claim.

Typically, businesses accept a variety of payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, PayPal, bank transfers, and sometimes alternative payment methods like Apple Pay or Google Pay. It's best to check directly with the business or visit their website to see a list of accepted payment methods.